Current:Home > FinanceMicrosoft outage shuts down Starbucks' mobile ordering app-DB Wealth Institute B2 Expert Reviews
Microsoft outage shuts down Starbucks' mobile ordering app
View Date:2024-12-24 00:04:41
The online ordering system at Starbucks went down on Friday as the coffee chain joined the ranks of companies affected by a global Microsoft outage that caused turmoil across multiple industries, from airlines to healthcare.
The Microsoft outage was sparked by a software update that global cybersecurity firm CrowdStrike sent to the tech giant. While the two companies worked to fix the issue, businesses and services grappled throughout Friday with the fallout, which disabled many computers running Windows apps.
The tech failure took down Starbucks' popular mobile app, which customers use to place orders and pick them up in stores, which can minimize wait times. The glitch also prevented some stores from opening, interrupting regular customers' daily routines across the U.S., according both Starbucks and social media reports.
Still, Starbucks said the "vast majority" of its stores and drive-thru windows are still operating.
"Starbucks is among those companies experiencing impacts due to a widespread third-party systems outage, resulting in a temporary outage of our mobile order ahead and pay features," the company said in a statement to CBS MoneyWatch.
Starbucks said it is working to "bring all systems online as quickly as possible."
Consumers posted about their experiences trying to get coffee on social media platforms, including X. One customer said they were able to use their Starbucks rewards points to pay for an espresso, but that their store's point-of-sale system was inoperable. Others complained about the disruption.
"I can deal with no banks, no work, no social media. What I can't deal with is no Starbucks mobile ordering," wrote one user.
The widespread outage snarled travel plans for thousands of fliers whose flights were cancelled, delaying parcel deliveries and preventing some workers from logging into their company accounts. Some hospitals also canceled elective surgeries because they weren't able to access their booking systems.
- In:
- Starbucks
- Microsoft
Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting.
veryGood! (7)
Related
- Atlanta man dies in shootout after police chase that also kills police dog
- Rescue effort turns to recovery in search for 6-year-old who fell into Pennsylvania creek
- Jim Harbaugh: J.J. McCarthy's killer instinct, kind heart make him best QB in 2024 NFL draft
- Linda Bean, an entrepreneur, GOP activist and granddaughter of outdoor retailer LL Bean, has died
- Bridgerton's Luke Newton Details His Physical Transformation for Season 3's Leading Role
- Cameron Diaz and Benji Madden welcome second child, Cardinal: 'We are feeling so blessed'
- SCOTUS to hear arguments about mifepristone. The impact could go far beyond abortion, experts say
- Judge sets April 15 trial date in Trump hush money case, rejecting request for a delay
- Democrat George Whitesides wins election to US House, beating incumbent Mike Garcia
- 10 NFL teams that need to have strong draft classes after free agency
Ranking
- Texas man accused of supporting ISIS charged in federal court
- Get This $10 Luggage Scale that Thousands of Reviewers call Extremely Accurate & Invaluable
- Riley Strain's Death Appears Accidental, Police Say After Preliminary Autopsy
- Kim Mulkey: Everything you need to know about LSU’s women’s basketball coach
- All Social Security retirees should do this by Nov. 20
- John Tucker Must Die Stars Confirm Sequel Is in the Works 18 Years Later
- Baltimore Orioles owner Peter Angelos dies at 94
- South Carolina court official resigns as state probes allegations of tampering with Murdaugh jury
Recommendation
-
Brianna LaPaglia Reacts to Rumors Dave Portnoy Paid Her $10 Million for a Zach Bryan Tell-All
-
Trump’s social media company to start trading on the Nasdaq on Tuesday
-
Here's how long you have to keep working to get the most money from Social Security
-
Boys, ages 12, 7, accused of stabbing 59-year-old woman in Harris County, Texas: Police
-
Mike Tyson concedes the role of villain to young foe in 58-year-old’s fight with Jake Paul
-
Katie Couric reveals birth of first grandchild, significance behind name: 'I am thrilled'
-
Timothée Chalamet's Bob Dylan Movie Transformation Will Have You Tangled Up in Blue
-
Maine fishermen caught more fish in 2023, thanks to a hunger relief program and COVID funds